Contact
Contact DAREFORMS
DAREFORMS is operated by HENG JIN SHENG APPAREL TRADING LIMITED. We are an online menswear retailer serving customers in the United States and Canada, with orders fulfilled from Mainland China.
Customer service
Email: service@dareforms.com
For help with choosing a garment, checking materials and colors, understanding finished-garment measurements, custom sizing, order progress, delivery, returns, replacements or refunds, contact our customer service team by email. Include the product link when asking about a particular style.
For an existing order: Include the order number, the email used at checkout and a short description of the issue. For a quality, color, fit or delivery claim, provide relevant clear photographs or measurements if requested. Our team reviews cases individually and confirms any resolution or authorized return instructions in writing.
Business and registered office
Legal company: HENG JIN SHENG APPAREL TRADING LIMITED
Trading brand: DAREFORMS
Website: dareforms.com
Registered office: Room F15, Unit 21, 7/F, Asia Trade Centre, 79 Lei Muk Road, Kwai Chung, New Territories, Hong Kong
Order fulfillment location: Mainland China
Please do not ship returns to the Hong Kong registered office. Most eligible issues can be resolved without an international return. If a physical return is necessary, customer service will provide a verified address and written return authorization after reviewing the case.
Shipping and order timing
For standard in-stock individual orders, our usual dispatch period is 48–72 consecutive hours after payment confirmation, with a seven-day Chinese New Year dispatch exception. Estimated carrier transit is 7–14 calendar days after dispatch. Custom sizing and group orders require individually confirmed timing. Standard U.S. and Canadian shipping costs $20 unless the order qualifies for the current $129+ free-shipping offer; the exact amount is shown at checkout.
For deliveries to the United States and Canada, DAREFORMS uses Delivered Duty Paid (DDP) shipping: we pay import duties and agreed customs-clearance charges. You are not required to pay these covered charges to the carrier on delivery. Any applicable sales tax collected at checkout is shown before payment. If a carrier requests a covered duty or agreed clearance fee, email service@dareforms.com before paying.
Shipping & Delivery · Full Shipping Policy
Returns, exchanges and refunds
Contact us within 14 days after delivery for order, fit, quality, color or delivery issues. Verified merchant-responsibility issues qualify for a free replacement/remake or a full refund of the merchandise amount paid, according to our policy. For eligible customer-responsibility cases, an individually approved 30%–50% partial merchandise refund may be offered; this is not an unconditional full-refund promise. Only one exchange service is available per order, subject to approval.
Returns & Refunds · Full Return & Refund Policy
Payments and privacy
Purchases are displayed in USD. Eligible card and wallet payment options appear during secure checkout, depending on the customer’s device, location and payment provider. Never send payment card details or verification codes by email.
